- Customers who could not make a pre-order within the pre-order period
- Customers who ordered properly but product get returned because of your absence at delivery place
In the above case, please wait for the resale for items which are cancelled from other customers as we don't accept pre-orders after the deadline. For customers who wish to get the latest resale information, please add our SuperGroupies LINE@ on your Line. We also suggest that you check our product page because our stock for resale is uncertain.
- Customer wondering if resale for some items will be coming or not
- Customers who want to suggest a character or title for our new product line
- Customers who want to ask a resale for some items
For the above case, please contact SuperGroupies Customer Service.