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  1. SuperGroupies Help center
  2. For Local Customers

For Local Customers

People who reside in Japan only

About My Order

  • I ordered but did not receive any confirmation email
  • Does SuperGroupies announce the arrival date of my merchandise?
  • About Returns, Refunds, Size change etc.

About the Product

  • Defective & Damaged products
  • About Resale products
  • About Product Size

About Delivery

  • About Delivery
  • Can I change my delivery address?
  • Can I choose the date and time of delivery?
  • I couldn't receive my product since I was absent

About Payment

  • Can I change my payment method?
  • Types of Payment Methods
  • Which credit card payment is available
  • Can I change my credit card?

About Account Settings

  • I forgot my password
  • Change my email address and password
  • Change My Address

Others

  • I did not receive any email
  • Sales & Marketing Inquiries
SuperGroupies Help center
English (US) 日本語