[1] Customers using carrier e-mail (mobile phone) address
For customers who registered their mobile phone email address may have set anti-spam or domain specification therefore our email may not reach.
Our domain is as follows:
[super-groupies.com]
[super-groupies.zendesk.com]
Please also confirm the following about domain setting:
[au: receive list setting]
[docomo: domain specificiation / reject setting]
[Softbank: spam mail setting]
※ au email address may not be able to receive even if you set domain specification setting.
[2] Customers who use free email address may be classified as spam folder. We apologize for your inconvenice but please confirm the spam mail folder.
■You may call our SuperGroupies Customer Service for any inquiries: 03-6434-5525 (11:00 to 17:00 on weekdays only)