You can reissue your password from "Forgot your password" on the login page.
A temporary password will be sent to your registered e-mail address. After logging in from that password, please change it to your desired password on My Page.
If you did not receive an email response, the registered email address may be incorrect. In that case, please contact SuperGroupies Customer Service.
Please make sure to include the following registration information in order to confirm your identity when making an inquiry.
- Registered name
- Address
- Telephone Number
- Date of Birth
- Email Address
※ If identity verification is not possible, we cannot help.
※ We cannot inform about the password itself from the viewpoint of protection of personal information.
Depending on your email setting and email address, you may not be able to receive the email. If you do not receive the email, please check below: